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Terms of Service

Last updated: February 2026

1. Agreement to Terms

By accessing or using the GlobalTrackingTechnology website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Description of Services

GlobalTrackingTechnology provides GPS and IoT tracking devices and associated cloud platform services for monitoring shipments, assets, containers, and equipment. Our services include:

  • GPS tracking devices and smart labels
  • Real-time tracking platform access
  • Geofencing and alert services
  • Environmental monitoring (temperature, humidity, shock)
  • Reporting and analytics
  • API access for system integration

3. User Accounts

To access certain features of our services, you may need to create an account. You are responsible for:

  • Maintaining the confidentiality of your account credentials
  • All activities that occur under your account
  • Notifying us immediately of any unauthorised use
  • Ensuring your account information is accurate and up-to-date

4. Acceptable Use

You agree not to use our services to:

  • Track individuals without their knowledge and consent
  • Violate any applicable laws or regulations
  • Infringe upon the rights of others
  • Interfere with or disrupt our services
  • Attempt to gain unauthorised access to our systems
  • Use tracking data for illegal surveillance or stalking

5. Device Terms

Ownership

Upon purchase, tracking devices become your property. You are responsible for their use, storage, and disposal in accordance with applicable regulations.

Connectivity

Tracking devices require cellular network coverage to transmit data. We do not guarantee coverage in all locations. Service availability depends on third-party network providers.

Battery and Lifespan

Device battery life and operational lifespan vary based on configuration, environmental conditions, and usage patterns. Estimated battery life is provided as guidance only.

6. Platform Services

Availability

We strive to maintain platform availability but do not guarantee uninterrupted access. Scheduled maintenance and unforeseen outages may affect service availability.

Data Accuracy

While we strive for accuracy, GPS and sensor data may be affected by environmental factors, network conditions, and device limitations. Data should not be relied upon as the sole source for critical decisions.

7. Payment Terms

Payment terms are specified in your quote or service agreement. All fees are due as specified and are non-refundable unless otherwise stated. We reserve the right to suspend services for non-payment.

8. Intellectual Property

All content, software, and materials on our website and platform are the property of GlobalTrackingTechnology or our licensors. You may not copy, modify, distribute, or create derivative works without our written permission.

9. Limitation of Liability

To the maximum extent permitted by law, GlobalTrackingTechnology shall not be liable for:

  • Indirect, incidental, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages arising from service interruptions or data inaccuracies
  • Third-party actions or network provider failures

Our total liability shall not exceed the amount paid by you for the services in question.

10. Indemnification

You agree to indemnify and hold harmless GlobalTrackingTechnology from any claims, damages, or expenses arising from your use of our services, violation of these terms, or infringement of any third-party rights.

11. Termination

We may suspend or terminate your access to our services at any time for violation of these terms or for any other reason at our discretion. Upon termination, your right to use our services ceases immediately.

12. Governing Law

These Terms of Service are governed by the laws of England and Wales. Any disputes shall be subject to the exclusive jurisdiction of the courts of England and Wales.

13. Changes to Terms

We may update these Terms of Service from time to time. Continued use of our services after changes constitutes acceptance of the updated terms. We will notify you of material changes via email or platform notification.

14. Contact Us

If you have questions about these Terms of Service, please contact us:

GlobalTrackingTechnology

Email: legal@globaltrackingtechnology.com